Broken, fogged or stuck? We fix the window before we sell you a new one.
Window repair, glass and window replacement and 24-hour board-up for Olympia, Lacey, Tumwater, the South Sound and surrounding areas.
★ 4.7 on Google from 43 reviews · Licensed, bonded & insured, WA Lic. # WASHIWS836BR · Rochester, since 1992
Glass emergency? (360) 451-3990
Board-up tonight. Glass as soon as it is cut. 24/7, holidays included.
Sound familiar?
Most of the calls we get start with one of these.
“The window fogs up between the panes, and the salesman says the whole window has to go.”
Nine times out of ten it is the sealed glass unit. We replace the glass and keep the window.
“A patio door roller or window balance that nobody stocks any more.”
We keep parts for most brands on the shelf, including discontinued ones.
“A brick through the storefront at 2 a.m. and a voicemail box.”
We answer. We board it up that night and glaze it as soon as the glass is cut.
“The last company sent a subcontractor you had never met, and then went quiet.”
Our own crew does the work, and the owners answer for it.
A failed seal. The frame is fine; the glass unit is not.
Replace the glass. Keep the window.
Moisture between the panes means the seal on the insulated unit has failed. It does not mean you need a new window. We measure the unit, cut a new sealed pane in our warehouse and swap it into your existing frame. Thousands a year, at a fraction of a full replacement.
When we say replace instead: rotten frames, warped sashes, or glass so old a new unit will not fit. We tell you which, and why.
What the South Sound says
Real Google reviews, real names.
Google rating, 43 reviews
of them five stars
in the trade since
emergency board-up
“Fast friendly service at an excellent price. These guys were out quick to do an estimate for me, responded to phone calls in a timely manner, and got the repair done sooner than I expected. The guys that did the work were friendly and professional and the price was very competitive.”
Jason Earrame · Google review
“Washington Window and Glass Services Inc. is a no-hassle company with an efficient and friendly group of technicians. I've had screens replaced in my home as well as a 36 x 60 window replaced by them; I'm scheduled to have another larger window replaced in a few weeks. Every experience has been seamless, with their team delivering quick, high-quality service at reasonable prices.”
RaKayla Vega · Google review
“Just had all the windows replaced at my mom's house. From the beginning everyone we've interacted with has been so personable. The guys working on her house were fast and efficient and very considerate.”
Beth Zenkner · Google review
“Crista was amazing, she worked hard with me on pricing, timing, and making sure I knew where we were in every step of the process, from the estimate to the brand new install today! The install team Seth and Ernie were fantastic, knowledgeable and fun. Will 10/10 be using them for the rest of my windows!”
Melody Jacobs · Google review
Also 4.6 on Yelp from 63 reviews, and a BBB A+ rating.
The Washington Window Way
Four steps, written down so you can hold us to them.
1. Look
A free in-home or on-site estimate. We check whether it can be repaired before we talk about replacing it.
2. Quote
One written price at wholesale rates. Nobody on commission, so nobody pushing.
3. Install
Our own crew, our own stock, cleaned up and tested before we leave.
4. Stand behind it
We service what we sell. If something is off later, you call the same number.
What we repair, replace and stock
Residential and commercial, from a single fogged pane to a full aluminum storefront.
Window & door glass repair
Broken panes, fogged double-pane units, failed seals, tracks, rollers and balances. Repair first, replace only when it is the honest answer.
Window & door replacement
Energy-efficient replacement windows and patio doors in premium brands, fitted by the people who sold them to you.
Storefront & commercial glass
Aluminum storefronts, entry systems, interior glass and tempered safety glass for shops, offices and clinics.
24/7 emergency board-up
Break-ins, storm damage, vandalism. We secure the opening the same night and replace the glass as soon as it is cut.
Shower doors, mirrors & skylights
Framed and frameless enclosures, custom mirrors, skylight repair and replacement.
Parts counter
Window and patio door parts for all brands and styles, including discontinued and hard-to-find parts for condo and townhouse developments.
What actually happened on real calls
Outcomes from the reviews and from the crew’s own job photos.
Two stuck windows, fixed during the quote
Broken track and spring. The estimate visit became the repair: both windows sealing and opening again in ten minutes, and no charge for coming out.
Customer review, March 2020
Skylight replaced on the estimate visit
Quick look, then installed on the spot. The customer had over-bought parts and was told to return the extras.
Google review, David Leaf
Storefront break-in, boarded and reglazed
Glass cleaned up and the opening secured the evening of the call, new tempered glass fitted as soon as it was cut.
Crew job photo, Thurston County
Window replaced without waking a toddler
An apartment repair in a child’s room during her nap. The crew swapped the window and she never stirred.
Google review, faith Clemens
Storefront break-in, Thurston County
Boarded the same night
Pharmacy, boarded and reglazed
Strip-mall storefront, secured
Where we work
Thurston, Pierce and King counties, plus parts of Mason, Lewis and Grays Harbor. The shop is on 140th Ave SW in Rochester.
Olympia
Lacey
Tumwater
Rochester
Tenino
Rainier
Bucoda
Grand Mound
DuPont
Tacoma
Centralia
Shelton
Get a free estimate
Three quick questions. A real person reads it and calls you back.
Call or text the shop
5601 140th Ave SW
Rochester, WA 98579
Mon–Fri 8:00am–5:00pm
24/7 emergency board-up, holidays included
Free estimates. Military and senior discounts. Nobody on commission.
“The number on this page rings in our shop, not a call center. We keep a warehouse of glass and parts so we can fix things the same visit, and if a window really does need replacing, we'll tell you why before we quote it. Our names are on every job.”
Andy and Crista Avron, owners
