Privacy policy
What this website collects, why, and how to reach us about it. Last updated October 2026.
Who we are
This website is run by Washington Window & Glass Services, Inc., 5601 140th Ave SW, Rochester, WA 98579, (360) 451-3990.
The estimate form
When you request an estimate we collect what you type: the type of problem, any details and photo you add, your name, phone number and, if you give it, your email address. We use it to contact you about the estimate and to do the work. It is stored on this website and emailed to our office. We do not sell it or share it with anyone outside the company except as needed to do the job, for example a supplier for a special-order part.
Phone and text
If you call or text the number on this site, your number is handled like any other business call. We do not add it to marketing lists.
Maps and embedded content
Pages on this site embed a Google map of our shop. Google may set cookies or collect data when the map loads, under Google’s own privacy policy.
Analytics
We use Google Analytics, loaded through Google Tag Manager, to see how the site is used (pages visited, rough location, device type, and whether the estimate form or a phone link was used). Google processes this data under its own privacy policy. It is reported to us in aggregate and does not identify you to us.
Cookies
The site uses only the cookies needed for it to work and, where analytics are enabled, the analytics cookies described above. You can block cookies in your browser.
Your rights
You can ask us what we hold about you, ask us to correct it, or ask us to delete it, by calling the shop or writing to the address above.
